Broken Kingdoms Shop – Privacy Policy

Last Updated: [12/4/2024]

This Privacy Policy explains how the Neverwinter Knights Shop (“we,” “our,” or “the Shop”) collects, uses, and protects information when you access or make purchases through our CraftingStore.net storefront.

1. Information We Collect

We may collect the following types of information:

a. Account Information

  • Minecraft username

  • Email address (if provided during checkout or contact)

  • Any information required by CraftingStore for order processing

b. Transaction Information

  • Items purchased

  • Transaction IDs

  • Payment confirmation (handled securely by CraftingStore or the payment processor; we do not receive full card details)

c. Technical Information

  • IP address

  • Device information

  • Browser type

  • Basic analytics provided by CraftingStore for security and performance purposes

We do not collect any sensitive personal data.

2. How We Use Your Information

We use collected information to:

  • Process and deliver your in-game purchases

  • Verify payments and prevent fraud

  • Maintain server security

  • Provide customer support

  • Improve our store and user experience

We do not sell, trade, or rent your information to third parties.

3. Payment Processing

All payments are processed through CraftingStore or the payment provider selected at checkout.
We never store or have access to your full payment card details.

4. Cookies and Tracking

CraftingStore may use cookies or similar technologies for:

  • Login sessions

  • Security

  • Basic analytics

You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your information from:

  • Unauthorized access

  • Misuse

  • Loss or alteration

However, no online service can guarantee 100% security.

6. Third-Party Services

The shop may interact with:

  • CraftingStore

  • Payment providers (PayPal, Stripe, etc.)

  • Minecraft servers

These third parties have their own privacy policies. We encourage you to review them.

7. Children’s Privacy

Our shop is intended for users who meet the minimum age required by Minecraft, CraftingStore, and their local laws.
We do not knowingly collect information from children under 13.

8. Your Rights

Depending on your location, you may have rights to:

  • Request access to your data

  • Request deletion of your data

  • Request correction of inaccurate information

To make a request, contact us at: [Your Contact Email]

9. Changes to This Policy

We may update this Privacy Policy at any time.
Any changes will be posted with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns, you can reach us at:

Broken Kingdoms Server Administration
Email: [[email protected]]
Discord: []